Growtality vs Resy
Resy books tables through Amex's diner network. Growtality runs the whole restaurant.
Resy is a polished, flat-rate reservations marketplace — and a strong one if you're a fine-dining name in a major city, because it's really American Express's affluent-cardholder engine. Growtality books tables too, then adds ordering, table ordering, an AI assistant and a CRM you actually own — for any restaurant, anywhere.
14-day free trial · No card required · Plans from £29/mo
5-in-1
booking + ordering + AI
Resy books tables only — no ordering, no AI assistant.
Any venue
café to fine dining, anywhere
Resy is curated, upscale and concentrated in major metros.
£29–119
transparent, all-in
Resy is flat ~$249–399/mo — for reservations alone.
Your guest
you own the relationship
Resy diners arrive through Amex's ecosystem.
FEATURE BY FEATURE
The complete comparison
Resy does reservations well and prices them fairly. Here's where the two are level, and where Growtality covers the rest of the guest journey Resy doesn't touch.
GAPS
Where Resy leaves you exposed
Reservations only. No online ordering, no table ordering, no AI assistant — none of the revenue beyond the booking.
Narrow fit. Curated, upscale and metro-concentrated. A café, pub, pizzeria or restaurant outside its core markets pays the same flat fee for far less marketplace reach.
The diner is Amex's. Resy is a cardholder-acquisition channel — it even reports to restaurants how much Amex spend it drives. The guest relationship and data live in Amex's ecosystem, not yours.
iOS-first network. The consumer app is iOS-only; Android diners book via the website — worth checking in Android-heavy markets
CREDIT
What Resy genuinely does well
The Amex demand engine. A $400 annual Resy dining credit pushes affluent Amex cardholders into bookings, and those diners spend noticeably more. For the right restaurant, that's real, high-value demand.
Flat pricing. No per-cover fees — materially fairer than OpenTable's model, and we'll happily say so.
Curated brand cachet. Being on Resy signals something to upscale diners in trendy metros.
Experiences, post-Tock. The Tock merger adds prepaid and tiered experiences and roughly doubles Resy's venue network.
RIGHT TOOL, RIGHT RESTAURANT
Who each platform is built for
Choose Growtality if
You want the whole guest journey, for any restaurant
You're a café, pub, pizzeria, group — not only fine dining
You operate outside the major metros, or internationally
You take orders as well as reservations
You want an AI assistant handling calls and messages
You want to own your guests, not route them through a card network
Resy may fit if
You're upscale dining in a major metro
You're a fine-dining or trophy venue in a big city
Affluent Amex cardholder demand is valuable to you
Reservations and experiences are all you need
The curated Resy brand matters to your positioning
You're comfortable operating inside Amex's ecosystem
Own your guests — for any restaurant, anywhere
Take the bookings, then add ordering, table ordering, AI and a CRM you control — without needing to be the right venue in the right city.
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